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Changes coming to voice mail system

PETERSON AIR FORCE BASE, Colo. -- Over the next 12 months the 21st Communications Squadron will migrate all users with voice mail accounts, call trees and audio bulletin boards to a new voice mail platform.  

The new voice mail platform includes greater capabilities which supports the Department of Defense's phased approach to introducing unified capabilities--a collaborative environment which enables a more efficient and effective workforce across the DoD enterprise. During Phase I (April-December 2015), 21st CS will migrate users to the new platform; Phase II (spring 2016) will include integrating the system into the base network so users can receive e-mail notifications upon receipt of voice mail messages.

To enable Phase I, Peterson users will receive an e-mail from the voice mail migration team requesting: first/last name, e-mail address, phone number, organization, building and room number. Once your account is created, users will receive a second e-mail with specific instructions to establish a new pin and greeting. 

For organizations with call trees and/or audio bulletin boards, 21st CS will contact owning units to validate requirements and to reprogram the message(s) into the new system.

Forward specific questions to the 21st CS at

Peterson SFB Schriever SFBCheyenne Mountain SFSThule AB New Boston SFS Kaena Point SFS Maui